Black Friday Deals

The top 10 daily spenders will receive a 

pair of wired headphones worth $19.99.

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BLACK FRIDAY EARLY SALE

SAVE 70% AND MORE

Biggest promotion of the year: all products are discounted like on Black Friday.

Free Delivery

On all orders over $10

Lifetime Guarantee

1-year hardware warranty

Full Refund

Money-back guarantee 

90 Days Price Protection

Calculation starts from the order date

BLACK FRIDAY’S TOP DEALS

Don’t Miss Out

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LIMITED TIME DEAL IS ON

Get our SonoFlow Pro at the best price and enter our daily half-price sweepstakes.

- 20%
$ 69.99

was

$ 87.99
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What Our Customers Are Saying

+5,000 HAPPY CUSTOMERS

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We Are Here To Help

FREQUENTLY ASKED QUESTIONS

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How Do I Return My Product?

1.Email support@1moreusa.com with your defect details and order #
2.Get a return label from our support team (DO NOT ship the product back without speaking with a 1MORE representative)
3.Follow the instructions that come with the label for shipping
4.When the item arrives in our office, we will inspect the item and report back to you with our findings

Warranty Replacement

1MORE will replace manufacture defects with a new pair if bought within the last 3 months, anything after 3 months is subject to a refurbished unit if a manufacturer defect is found.

Possible Defects Covered Under 1MORE’s Warranty:
1.No or low sound playing in one or both earbuds
2.Loose or separated pieces on earbud housing
3.Malfunction of inline remote or microphone
4.Battery not holding charge
The above warranty does not cover the following:
Minor faults or deviations in the quality of a product which do not affect the product’s value or fitness for its intended purpose
Any accessories supplied with the product
Faults resulting from improper use, mishandling, accidents, theft, or extreme weather/temperatures
Any modification of 1MORE products affected by you or a third party, unless 1MORE has given its prior written consent to the nature and extent of the modification faults of which the purchaser was already aware at the time of purchase (used or refurbished units)
Purchases from “gray markets” from other countries
Counterfeit products not produced by 1MORE
Purchases from unauthorized sellers. A list of authorized sellers can be found below; if you are unsure if the seller is authorized please contact support@1moreusa.com
*1MORE USA Inc, Sam's Club, Best Buy, Etailz, Massdrop, Touch of Modern, Stack Commerce, Stack Social, Huppins, OneCall, Quantum Networks, Baylife, Costco, Celebrity Sweat, Walmart, YamiBuy, b8ta, Canada Computers, London Drugs, Visions Electronics, Electronics for Less, Layton Audio, Target Hi-Fi, PipGear, Audiosource, Sound Electronics, AVGear, Century Sound, HeadFone Shop, Headphone Bar, Etailz CA

Warranty Replacement Process

1.Email support@1moreusa.com and title the email WARRANTY REPLACEMENT & YOUR NAME and please include the following to help move the process along quicker: o Your order# from the original purchase ( please include a picture of the receipt or screenshot so we may verify the purchase) o The name of the product you have and what issues you are having with it.
2.We will troubleshoot with you to help resolve the issue, but if determined there is no quick fix we will have you send in the product.
3.Once we verify the proof of purchase (Image of Receipt: Product purchased, date purchased, and place of purchase) you will receive an email with a prepaid shipping label. (DO NOT ship the product back without speaking with a 1MORE representative).
4.Follow the instructions that come with the label for shipping. (Only Ship back the headphones and keep all accessories and packaging).
5.When the item arrives in our office, we will inspect the returned item and contact you with the replacement status. Typical lead time for Warranty Replacement is 5 business days upon receiving the headphones in our office.

Audio is distorted or drops out

• Make sure the distance between your headphones and the paired device doesn't exceed 33 ft.
• Avoid placing objects that can block radio signals between headphone and pair devices (walls, doors, and windows.)
• High concentration of WiFi, computers, and microwave ovens can create interference. Try moving away from other sources of wireless signal.
• Make sure your headphones and connected device have enough battery power.

While using third party music/video player apps, some in-line remote control functions, do not match those in the manual?

Your operating system and the third party music/video player apps may have different settings for the in-line remote control functions.

The earphones and my devices does not connect or take a long time to connect.

Make sure that your headphones are not connected to other devices, and that your device is not connected to other Bluetooth devices.
• To clear pairing history: press and hold both the Vol+ and Vol- buttons simultaneously for 5 seconds. Your headphones’ pairing history will be cleared and will automatically enter the “discoverable” mode.
• To pair your device:
1.Press and hold the play button for 3 seconds to turn on ""discoverable"" mode. The LED will be flashing alternatively with red and blue lights. You will also hear a voice when wearing the headphones that says ""pairing"". Both of these options will tell you that you are now in ""discoverable"" mode.
2.Go to Bluetooth settings on your device
3.Select headphones from the list of discovered Bluetooth devices.

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